Technical Support
Provider & Admin Help
- How to Create a New Patient Profile
- Provider Video: How to Manage Notifications
- How to Identify Patients with Scheduled Appointments
- Admin Video - How to process a refund in the Admin Console
- Medical Assistant: How to Create and Hand Off an Express Visit
- Provider Joining an ExpressVisit - MA Creates the Visit
Patient Help
- Patient Video: How to Add a Dependent on a Mobile Device
- Patient Video: Overview of the Mobile User Menu
- Patient Video: How to Change Your Password on Your Mobile Device
- Patient Video - How to Schedule a Visit with a Provider from Your Mobile Device
- Patient Video: How to Leave the Room in Express Visit
- How to request a visit from your computer - Patient Guide