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eVisit Support

Technical Support

  • Bluestream Health Media and Networking Information

Provider & Admin Help

  • Status: Missed Visits
  • Third Party Interpreters
  • How to Create a New Patient Profile
  • Provider Video: How to Manage Notifications
  • How to Identify Patients with Scheduled Appointments
  • Admin Video - How to Process a Refund in the Administrative Console
See all 52 articles

Patient Help

  • Patient Video: How to Add a Dependent on a Mobile Device
  • Patient Video: Overview of the Mobile User Menu
  • Patient Video: How to Change Your Password on Your Mobile Device
  • Patient Video - How to Schedule a Visit with a Provider from Your Mobile Device
  • Patient Video: How to Join an ExpressVisit
  • Patient Video: How to Leave the Room in Express Visit
See all 24 articles

Hardware Issues

  • Equipment Guide
  • Troubleshooting: Camera and/or microphone is not working on my mobile device
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