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  1. eVisit
  2. eVisit Support

eVisit Support

Welcome to eVisit's Support portal. Here, you will find answers to common questions and issues.

Customer Administrators / Support Help

  • Status: Missed Visits
  • Third Party Interpreters
  • How to Create a New Patient Profile
  • Provider Video: How to Manage Notifications
  • How to Identify Patients with Scheduled Appointments
  • Admin Video - How to Process a Refund in the Administrative Console
See all 52 articles

Patient Help

  • How to Prepare for a Telemedicine Visit
  • How to Create an eVisit Patient Account
  • How to Create an eVisit Account from a Computer
  • Patient Video: How to Add a Dependent on a Mobile Device
  • Patient Video: Overview of the Mobile User Menu
  • Patient Video: How to Change Your Password on Your Mobile Device
See all 24 articles

Hardware Issues

  • Equipment Guide
  • Troubleshooting: Camera and/or microphone is not working on my mobile device
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