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eVisit Support

Provider & Admin Help

  • Admin Video - How to deactivate a user profile
  • Admin Video - How to invite a member to join a practice
  • Admin Video - How to create a new provider account
  • Admin Video - How to search for and edit a user's profile in the admin console
  • Admin Video - How to run reports in the admin console
  • Admin Video - How to process a refund in the admin console
See all 52 articles

Patient Help

  • Patient Video: How to Leave the Room in Express Visit
  • How to request a visit from your computer - Patient Guide
  • How to request telemedicine visits from your mobile device - Patient Guide
  • How to prepare for your visit on your mobile device
  • What web browsers does eVisit support?
  • How to create a new eVisit account
See all 18 articles

Hardware Issues

  • Equipment Guide
  • Troubleshooting: Camera and/or microphone is not working on my mobile device
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