• (Patient) How much is this visit?
• I've just submitted a visit...what comes next?
• How to create an eVisit account
• Is it hard to use eVisit? Do I need special equipment?
• What is eVisit?
• eVisit App links (iOS & Android)
• When I register it says "Email has already been taken". What is this?
• Is eVisit secure?

• Connectivity
• How Do I Charge A Patient?
• My patient needs help!
• How Do I Setup My Schedule?
• Practice Configuration Changes
• How to Requeue
• Notifications
• Reports
• Geoblocking

• Patient registration
• Requesting a See Now Visit
• Confirming Scheduled Visit
• Accessing Provider Training Videos

• My camera/microphone is not working (mobile app)
• Camera/microphone is not working (web)
• I don't have a camera on my computer

• Can my doctor prescribe medication?
• When trying to start my visit, it says "Pre-Auth Error". What is that?
• How do I reach technical support?
• How do I download my visit summary? (Mobile)
• When charged, how will my bank statement look?
• What if no providers are showing as available?
• How to get your visit receipt / summary (Desktop website only).
• How do I request a refund?
• How do I change my credit card information? (web)
• How do I change my credit card information? (mobile app)

Browse all articles