Managing Patient Prescriptions
In this guide, providers will learn how to use ePrescribe to edit a patient’s preferred pharmacy, write a prescription in eVisit, and modify existing prescriptions. ePrescribe allows providers to write and send prescriptions for medications and medical supplies. ePrescribe is only available during a visit and after a completed visit. There is no set time limit to submit the prescription.
Note: There are some limitations with ePrescribe. Please be aware that ePrescribe does not provide the ability to prescribe schedule/controlled medications or to display:
- Drug-on-drug interaction alerts
- Known allergy interactions
- Prescription insurance benefits summary
Edit a Patient’s Preferred Pharmacy
As you would in an in-office visit, confirm the pharmacy on file is accurate. If it’s not, you will need to edit the patient’s preferred pharmacy. Follow these steps to choose another pharmacy:
- Open the visit sidebar and click the RX icon
- In the Preferred Pharmacy section, click the edit icon
By default, a map view of the pharmacies located near the patient’s address will appear – the closest one will be in the center of the map. Move the map to find the correct pharmacy then click on it.
To switch to a list view, click the list The closest pharmacy will be at the top of the list.
- Scroll down the list to find the correct pharmacy
- Select the pharmacy
- Click Update
Note: A patient must choose their preferred pharmacy during their initial registration process. As a provider, you will not be able to do this for them, however, you will be able to change the pharmacy once the registration is completed and you are in or have finished the virtual visit.
Write a New Prescription
In eVisit, you can write prescriptions for both medications and medical supplies. You will follow similar steps when prescribing either of these items.
If the patient’s phone number is incorrect or not in service, the prescription request will not be completed. The patient will need to edit their phone number in their user account after the visit is competed to receive their prescription.
- Open the visit sidebar and click RX
- At the bottom of the Prescriptions section, click Add Prescription
By default, the Medication tab is selected. Click Supply if you need to prescribe durable medical goods.
- Type the name of a medication in the Name field to view a list of matching results
- Select the medication you wish to prescribe
After selecting a medication, additional fields will appear. Complete each field as needed.
- Click Save
- Click Submit All to submit the prescription(s) to the patient’s preferred pharmacy for processing
If you need to change the prescription, click the edit icon.
The patient will receive a notification from eVisit letting them know the pharmacy will be contacting them when it is ready for pick-up.
Favoriting a Prescription
If you find that your patients need some of the same prescriptions, save time by adding the prescription to your favorite medications. Next time you prescribe it to a patient, select it from your list of favorites.
If you want to add a favorite medication, after you write the prescription:
- Select the Favorite medications checkbox
- Click Save
The medication is now saved as a favorite for the providers in the practice.
Still Have Questions?
We’re here to help! Please contact eVisit Technical Support at (928) 297-2294 or email us at firstname.lastname@example.org.