Welcome to eVisit

Welcome to telemedicine and eVisit! This guide will show patients how to set up their eVisit account.  It’s a very simple process that can be completed completed quickly.

Create a New eVisit Account

Before you can use eVisit, you must create an eVisit account. This process starts at the Registration screen. Depending on how your provider’s practice likes to do things, they will either send you an email invitation or give you their telehealth web address. Select the one that applies to you:

• Welcome email: Some practices like to schedule your first visit, and this generates an email that
  contains a link to the login screen to create a password and register your account.
  
  
• Web address: Some practices prefer to have you enter a web address into your mobile internet browser that takes you to the eVisit log-in screen, where you will enter your email address, create a password, and create your account before you schedule a visit or see a provider.

Create an Account from a Welcome Email

Some practices will start the process of creating your account and schedule your first visit for you. If this is the case with your provider’s practice, you will have received an email from them with a link to their registration page.

It’s important that you complete the registration process promptly so you can confirm and join your visit on time.

1. Open the welcome email from your provider’s practice and click the link provided (your email will look different than this example)
   
   Fig. 1
   
2. On the registration page, confirm that your email address is pre-populated
   
   Fig. 2
   
   
   
3. Create and confirm a password
   
   
4. Check the box to agree to the terms, conditions, and privacy policy
   
   
5. Click Create Patient Account
   
   Fig. 3
   
6. Fill in the Tell Us About You page and click Continue
   
   
   
7. Upload an image of yourself in the Account Setup section to let your provider put a face to your name - You may skip this step and come back to it at any time
   Note: Click Upload, follow the instructions, and click Continue when finished.
   
   Fig. 5
   
8. You may see an Add Insurance page; if so, select Yes if you’d like to add your insurance information, enter the information requested, check the agreement box, then click Continue
   
   Note: You can enter insurance information at a later time.
   
   Fig. 6
   
   Fig. 7
   
   
   
9. On the Welcome page, click Continue to proceed to confirm the visit and add visit details, and complete the registration
   
   
10. A message will display the date, time, and the name of the provider for the upcoming visit – click Confirm to continue
    
    
11. A series of questions will be presented – these differ for every practice, answer each required question to the best of your ability and click Continue to move to the next question
    
    
12. You may be asked to select a preferred pharmacy – if so, choose your pharmacy from the list/map provided, then click Continue
    
    Fig. 8
    
    
    
13. You may be asked to provide a credit card for payment – enter the required information, then click Continue
    
    Note: Currently, we cannot accept alternative or 3^rd party forms of payment like Apple Pay, PayPal, Venmo, or cryptocurrency.

The final page you will see is your Upcoming Visits Page:

Fig. 9

Table 1

You can check in for your appointment on the day of your scheduled visit 15 minutes before its start time.

Create an Account from Web Address

If your provider did not schedule your first visit and start the process for you, you should have received a web address from them. Enter the address into your web browser’s address bar and press Return or Enter.

• At the log-in page, click Create Patient Account
• Enter your preferred email address, create and confirm a password, check the agree box, and click Create Patient Account (Fig. 10)
  
  Fig. 10
  
  
  
• Enter the required personal information in the Tell Us About You page, then click Continue
  Fig. 11
  
  
  Note: If you need to add an account for a dependent, you can do so after you create your account.
  
  Fig. 12
  
  
  
• Upload a profile picture of yourself on the Account Setup page so your provider can put a face to your name – Click Upload and follow the instructions provided
  
  
• You may be asked to add insurance information – Click Yes to add this information, complete the required fields, and then click Continue
  
  Note: You can add insurance information later through your My Account menu.
  
  Fig. 13
  
• That’s it! You have completed your eVisit registration. You will see the Welcome page.
  
  Fig. 14
  
• At the Welcome page, click Continue
  
  The Select a Patient page displays. From here you can add a dependent, request a visit, or manage your account.

Still Have Questions?

We’re here to help! Please contact eVisit Technical Support at (928) 297-2294 or email us at support@evisit.com.