Welcome to eVisit

What is telemedicine?

Welcome to telemedicine, also known as telehealth or a virtual visit, and believe it or not, it’s not new! It has been around in one form or another for decades. Telemedicine allows you to see your healthcare provider securely from the comfort of your home.

Getting Started With eVisit

Before you can begin using eVisit you will need to create your eVisit account. Beginning the process differs depending on your provider’s preferences, but the process is easy and very similar.

Some providers prefer to schedule your first visit for you and will begin the account creation process as well. If this is the case, you will receive an email that contains a link and instructions on how to finish creating your account and registering it.

Other providers will provide you with an internet or web address (URL) and you will have to create your account on your own.

Below, select the method your provider’s office has requested for you to create or complete your registration. If you are unsure, please contact them for instructions.

My provider scheduled my first visit for me and sent me an email.

My provider gave me a web address.

Your Provider Scheduled Your First Appointment

If your provider’s office scheduled your first telemedicine visit for you and started your registration process, you received an email with a link that takes you to a registration window where you will complete your registration and confirm your appointment.

Open the email from your provider/eVisit and click the link provided

Your email may look different than what is shown below.

Fig. 1

In the Register window, notice that your email address is already entered.

Fig.2
Create your new password and confirm it
Check the box to agree to the terms and conditions
Click Create Patient Account
Identify this account as yours or a dependent of yours
Note: If this is a dependent's account, you will be prompted to enter your dependent's information.
In the Tell Us About You section, make any necessary changes and complete the missing fields

Fig.3
When finished, click Continue
You can upload a profile picture to personalize your account

Fig. 4
- Click Upload
- Select an image of yourself from your computer
- Click Open
- Adjust the image by moving it with your cursor
- Click Save
- Click Continue
When the Welcome screen displays, click Continue

Fig. 5
The Check In window displays showing the details of your appointment - Click Check In

Fig. 6
You may be required to confirm your location - if so, follow the instructions, click the confirmation box, then click Continue

Fig. 7
Next, you may be asked to add insurance information; if so, click Yes if you have insurance information you want to add to your profile

Fig. 8
Enter your visit information - this will be different from practice to practice - then click Continue

Fig. 9
If prompted, complete the health questionnaire
You may be asked to select a preferred pharmacy - use the map or list to find your pharmacy, click it, then click Continue

Fig. 10
Another item your provider may require is a Payment method
Note: You may only submit credit cards. Alternative payment methods such as PayPal, Apple Pay, and cryptocurrencies are not accepted.

Fig. 11
At the Review Details section, ensure all the information is correct then click Check In - if you need to change anything, click the Edit icon adjacent to section you need to change

Fig. 12

The "You're all checked in" window will display.
The next section to display is your Upcoming Visits section showing any visits scheduled for the current day, or in the future - from here you can reschedule or cancel a visit if necessary

Fig. 13

Congratulations! You have now created an account with eVisit and confirmed your appointment. You will receive a confirmation email and/or text message that contains the details of your upcoming appointment.

You Received a Web Address (URL) From Your Provider

Your provider may have given you a web address, or URL, that will take you to the eVisit platform where you can create your eVisit account. If so, follow the steps below:

Enter the URL into your web browser’s address bar and press Enter or Return
Click Create Patient Account

Fig. 14
Enter your email address
Create and enter a new password
Confirm the password
Check one or more boxes to agree to the terms and conditions, and the privacy policy
Click Create Patient Account

Fig. 15

Tell Us About You Page

After creating your new eVisit account you will need to update and confirm your personal information and finish setting up your account.

Fig. 16

In the Tell Us About You section, make any necessary changes and complete missing fields
When finished, click Continue

You can upload a profile picture to personalize your account

Fig. 17
- Click Upload
- Select an image of yourself from your computer
- Click Open
- Adjust the image by moving it with your cursor
- Click Save
- Click Continue
On the Welcome page, click Continue

Fig. 18

Schedule a Virtual Visit

In the Select a Patient section, select yourself or, if needed, you can enter any dependents to your account then select them

Fig. 19
You may need to confirm your location - if so, select the state you are physically in, click the confirmation box, then click Continue

Fig. 20
Next, you may be asked to add insurance information; if so, click Yes if you have insurance information you want to add to your profile

Fig. 21

You will be prompted to enter your insurance company name and information.
If you clicked No, you could always come back and add your insurance information later.
Select Visit Type - each practice has its own visit types - there may be many, or only one

Fig. 22
Select a provider from the list provided and click Schedule

Fig. 23

Fig. 24

Note: If you need a See-Now visit (like a walk-in visit without an appointment), click See Now and follow the prompts. If the See Now button is gray, that provider is unavailable.
Select a date and time

Fig. 25
Complete the Visit Information section
Note: This section will differ from practice to practice.

Fig. 26
Complete the Health Questionnaire
Like the Visit Information section, this section differs from practice to practice.
If required, you may need to choose a preferred pharmacy; if so, select a pharmacy from the list or map and click Continue

Fig. 27
You may be asked to enter payment information; if so, add your credit card information and click Continue
Note: You may only submit credit cards. Alternative payment methods such as PayPal, Apple Pay, and crypto currencies are not accepted.

Fig. 28
In the Review Details section, review and acknowledge the details of your visit and click Schedule Visit

Note: This may look different than what you see, but it will be similar.

Fig. 29

You will receive an email or text notification (or both - depending on how your provider's office has notifications set up) informing you that your appointment is scheduled.

Your visit will now appear on your Upcoming Visits page. From here you can reschedule, cancel, or join your visit up to 15 minutes before your scheduled time. In the example below, the visit is scheduled for 2:15 pm. The patient will be able to join the visit at 2:00 pm.

Fig. 30