How to create an eVisit account

Getting started with eVisit

This patient guide will explain how to create an eVisit account on a computer. If you are using a mobile device, click here.

Before you can use eVisit, you must create your eVisit account. Beginning the process differs depending on your provider’s preferences, but the process is easy and very similar.

Some providers prefer to schedule your first visit for you and will begin the account creation process as well. If this is the case, you will receive an email containing a link and instructions on finishing creating and registering your account.

Other providers will provide you with an internet or web address (URL), and you must create your account independently.

Below, select the method your provider’s office has requested for you to create or complete your registration. If you are unsure, please get in touch with them for instructions.

My provider's office scheduled my first appointment and sent me an email.

My provider's office gave me a web address.

How to schedule a visit.

Your provider's office created your account

If your provider’s office scheduled your first telemedicine visit or began the registration process for you, you received an email with a link to a registration window where you will complete your registration and confirm your appointment.

1. Open the welcome email and click the link provided (Fig. 1)
   
   Your email may look different than what is shown below.
   
   Fig. 1
   
   
   In the Register window, notice that your email address is already entered.
   
   Fig.2
   
2. Create and confirm your new password
   
   
3. Check the box to agree to the terms and conditions
   
   
4. Click Create Patient Account
   
   
5. Identify this account as yours or a dependent of yours
   Note: If this is a dependent's account, you will be prompted to enter your dependent's information.
   
   
6. In the Tell Us About You section, make any necessary changes and complete the missing fields
   
   Fig.3
   
   
   
7. When finished, click Continue
   
   
8. You can upload a profile picture to personalize your account
   
   Fig. 4
   
   
   • Click Upload
   • Select an image of yourself from your computer
   • Click Open
   • Adjust the image by moving it with your cursor
   • Click Save
   • Click Continue
     
     
9. When the Welcome screen displays, click Continue
   
   Fig. 5
   
   
   
10. The Check In window displays the details of your appointment - If it is 24 hours before or sooner than your scheduled appointment, you may click Check In
    
    Fig. 6
    
    
    
11. You may be required to confirm your location - if so, follow the instructions, click the confirmation box, then click Continue
    
    Fig. 7
    
    
    
12. Next, you may be asked to add insurance information; if so, click Yes if you have insurance information you want to add to your profile
    
    Fig. 8
    
    
13. Enter your visit information - this will be different from practice to practice - then click Continue
    
    Fig. 9
    
    
14. If prompted, complete the health questionnaire 
    
    
15. You may be asked to select a preferred pharmacy - use the map or list to find your pharmacy, click it, then click Continue
    
    Fig. 10
    
    
    
16. Another item your provider may require is a Payment method
    Note: You may only submit credit cards. Alternative payment methods such as PayPal, Apple Pay, and cryptocurrencies are not accepted.
    
    Fig. 11
    
    
    
17. At the Review Details section, ensure all the information is correct then click Check In - if you need to change anything, click the Edit icon adjacent to section you need to change
    
    Fig. 12
    
    The "You're all checked in" window will display.
    
    
18. The next section to display is your Upcoming Visits section showing any visits scheduled for the current day, or in the future - from here you can reschedule or cancel a visit if necessary
    
    Fig. 13
    

Congratulations! You have now created an account with eVisit and confirmed your appointment. You will receive a confirmation email and/or text message containing your upcoming appointment details.

You received a web address (URL) from your provider

Your provider may have given you a web address, or URL, that will take you to the eVisit platform where you can create your eVisit account. If so, follow the steps below:

1. Enter the URL into your web browser’s address bar and press Enter or Return
   
   
2. Click Create Patient Account
   
   Fig. 14
   
   
3. Enter your email address
   
   
4. Create and enter a new password
   
   
5. Confirm the password
   
   
6. Check one or more boxes to agree to the terms and conditions and the privacy policy
   
   
7. Click Create Patient Account
   
   Fig. 15
   

Tell Us About You Page

After creating your new eVisit account, you must update and confirm your personal information and finish setting up your account.

           Fig. 16
         

1. In the Tell Us About You section, make any necessary changes and complete missing fields
   
   
2. When finished, click Continue
   
   You can upload a profile picture to personalize your account
   
   Fig. 17
   
   
   • Click Upload
   • Select an image of yourself from your computer
   • Click Open
   • Adjust the image by moving it with your cursor
   • Click Save
   • Click Continue
     
     
3. On the Welcome page, click Continue
   
   Fig. 18
   

How to schedule a virtual visit

1. In the Select a Patient section, select yourself or, if needed, you can enter any dependents to your account and then select them
   
   Fig. 19
   
   
   
2. You may need to confirm your location - if so, select the state you are physically in, click the confirmation box, then click Continue
   
   Fig. 20
   
   
   
3. Next, you may be asked to add insurance information; if so, click Yes if you have insurance information you want to add to your profile
   
   Fig. 21
   
   You will be prompted to enter your insurance company name and information.
   If you clicked No, you could always come back and add your insurance information later.
   
   
4. Select Visit Type - each practice has its own visit types - there may be many or only one
   
   Fig. 22
   
   
   
5. Select a provider from the list provided and click Schedule
   
   Fig. 23
   
   
   Fig. 24
   
   Note: If you need a See-Now visit (like a walk-in visit without an appointment), click See Now and follow the prompts. If the See Now button is gray, that provider is unavailable.
   
   
6. Select a date and time
   
   Fig. 25
   
   
   
7. Complete the Visit Information section
   Note: This section will differ from practice to practice.
   
   Fig. 26
   
   
   
8. Complete the Health Questionnaire
   Like the Visit Information section, this section differs from practice to practice.
   
   
9. If required, you may need to choose a preferred pharmacy; if so, select a pharmacy from the list or map and click Continue
   
   Fig. 27
   
   
   
10. You may be asked to enter payment information; if so, add your credit card information and click Continue
    Note: You may only submit credit cards. Alternative payment methods such as PayPal, Apple Pay, and cryptocurrencies are not accepted.
    
    Fig. 28
    
    
    
11. In the Review Details section, review and acknowledge the details of your visit and click Schedule Visit
    
    Note: This may look different than what you see, but it will be similar.
    
    Fig. 29
    
    You will receive an email or text notification (or both - depending on how your provider's office has notifications set up) informing you that your appointment is scheduled.
    
    Your visit will now appear on your Upcoming Visits page. From here, you can reschedule, cancel, or join your visit up to 15 minutes before your scheduled time. In the example below, the visit is scheduled for 2:30 p.m. The patient will be able to join the visit at 2:15 pm.
    
    Fig. 30

Congratulations! You have now created an account with eVisit. You will receive a confirmation email and/or text message containing your upcoming appointment details.

Still have questions?

We’re here to help! Please contact eVisit Technical Support at (928) 297-2294 or email us at support@evisit.com.