If an organization’s workflow requires someone to check the patient in to confirm visit information, the reason the patient is being seen, video/audio connection, and that the patient is physically present and ready to be seen, there needs to be a way to notify the provider. When the staff member confirms the patient is truly ready, they can change the status to READY without initiating the start of a visit and then alert the provider. This saves the provider’s time and helps the provider to focus on the visit, not on any check-in procedures.
To manually switch a patient’s status to READY, follow these steps:
- Locate the patient in the waiting room - their status will display ARRIVED
Fig. 1
- At the far right of the patient row, click More
Fig. 2
- From the options displayed, select Set as ready
Fig. 3
The patient's status will now display Ready.
Fig. 4
The provider will immediately see the patient's status change from ARRIVED to READY.
Still have questions?
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