If an organization’s workflow requires someone to check the patient in to confirm visit information, the reason the patient is being seen, video/audio connection, and that the patient is physically present and ready to be seen, there needs to be a way to notify the provider. When the staff member confirms the patient is truly ready, they can change the status to READY without initiating the start of a visit and then alert the provider. This saves the provider’s time and helps the provider to focus on the visit, not on any check-in procedures.
To manually switch a patient’s status to READY, follow these steps:
- Locate the patient in the waiting room - their status will display ARRIVED
- At the far right of the patient row, click More
- From the options displayed, select Set as ready
The patient's status will now display Ready.
The provider will immediately see the patient's status change from ARRIVED to READY.
Still have questions?
We’re here to help! Please contact eVisit Technical Support at (928) 297-2294 or email us at email@example.com.