How do I schedule an eVisit appointment from my computer?

It depends on how your provider has set up the way they want you to schedule appointments with them. There are three easy ways to schedule an appointment.

  • Your provider’s office may prefer to schedule visits for you.
  • You can schedule visits through the eVisit app.
  • You can request a “See Now” visit - like when you go into an urgent care clinic

Your provider schedules your appointment.

Many providers prefer to schedule all their patients’ appointments. If your provider uses this method just call them and request an appointment. Their office will take care of it for you. 

You schedule your appointments in the eVisit app.

Step 1. Log into the app.

Step 2. Click on the “Request Visit” button under your name.

Step 3. Click the “Select” button for the patient that is requesting the visit. 
(If you have no dependents on your account, you will only see your name)

Step 4. Your provider may offer different types of visits. If so, click the “Select” button next to the type of visit you want. If there is only one choice, just select that one.

Step 5. Find your provider’s name and click the “Schedule” icon. If you can’t find your provider, click here.

Step 6. Complete the section as to why you are requesting the visit, upload any attachments if you need to, then click the “Next” button.

Step 7. A calendar will appear. Find the month and day you want for your appointment and click on it. 
(Days that are highlighted are dates your provider is available -- When you click on the day, their available appointment times will appear)

Step 8. Choose the time you want and click on it. 

Step 9. Click on the “Next” button.

Step 10. Confirm your appointment information. Be sure to review it for accuracy, check off the agreement box, then click “Schedule Visit”.

You will be taken to a window showing your upcoming visits. That’s it, you’re finished!


Requesting a See Now Visit

Step 1. Log into the app.

Step 2. Click on the “Request Visit” button under your name.

Step 3. Click the “Select” button for the patient that is requesting the visit.
(If you have no dependents on your account, you will only see your name)

Step 4. Your provider may offer different types of visits. If so, click the “Select” button next to the type of visit you want. If there is only one choice, just select that one.

Step 5. Find your provider’s name and click the “See Now” icon. If you can’t find your provider, click here.

Step 6. Complete the section as to why you are requesting the visit then click the “Next” button.

Step 7. Confirm your visit request details, check the agreement box,  then click the “Request Visit” button.

Step 8. You will see this window which means you are now in the waiting room. Click the “Okay” button.
(A notification will appear at the bottom of your screen showing that you are now waiting for your provider to join the call)

Step 9. When your provider has confirmed they are ready to see you, this window will appear. Click "Join Now" to start your visit.
(It’s just like when your provider knocks on the exam room door to ask if you’re ready to be seen)

If you still need assistance, please submit a ticket.

Last Updated: 05/28/2020

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