I've just submitted a visit...what comes next?

So you've just submitted your visit and what comes next?  If you're a first time visit - welcome to the wonderful world of Telehealth. If this is not your first visit - welcome back!

Once you request the visit with your provider and you confirm that everything is set, you'll see something like this (your view may vary slightly). Select OK to close this pop-up.

Note: You can cancel before your visit, but please keep in mind that it could delay your visit if you decide that you need to see the provider.

Your provider will receive a notification(s) of your visit.  Wait times will vary.  When your provider is ready and accepts/starts the visit, you shall receive a notification and one last prompt asking if you're ready

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us