Notifications Guide

If you are experiencing notification issues or having questions setting them up, please reference this helpful guide!

Where to find your notification settings

To access your notification settings, login to your provider account and click on the dropdown arrow to the right of your name in the upper right-hand corner.

Once clicked you will want to click on the "My Account" button on the dropdown.

The "My Account" section will bring you to the page where you can alter your account settings. As you can see below, there are several aspects of your account that you can configure. For this article, we will focus on the Notifications section. From here, click on the "Notifications" icon to setup how you get notified. 

How to change notifications

Once you have navigated to the notifications section, you will be able to customize how you get notified by email, voice-call, or SMS. To enable or disable certain notifications simply click on the checkbox to the left of the desired notification type (blue is enabled, grey is disabled).

If you want notifications to go to multiple phone numbers and/or emails, you can add a notification by clicking the "Add notification" button, see blow.

You can add an additional email address or phone number to be notified (see below).

Below is a list of notifications that can be either enabled or disabled.

Need Assistance?

If you not receiving your notifications or believe there to be a technical issue, first check your notification settings to ensure that your notifications are setup correctly by following the steps above. If you are still having issues, feel free to reach out to our technical support team at 928-297-2294 or submit a support ticket at and we would be happy to assist.

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